468 JOURNAL OF FORENSIC PSYCHIATRY
Vol. 11 No. 2
had dismantled a previously detailed incident-reporting system). Medical and
nursing staff were prone to use general terms such as ‘behaved aggressively’
or ‘agitated’, in fact just the ‘psychiatric jargon’ which Scott-Moncrieff (1993)
nds used extensively in psychiatric records. Such general terms tend to score
lower on HoNOS-MDO which prompts higher ratings most easily with
specic details.
We take the view that something a little different from the Scott-Moncrieff
account has been happening in our service, or at least a benign version of it.
In a small RSU incidents of note are often discussed and rehearsed. The SW
and the psychiatrist will often have listened carefully to one or more rst-
hand eye-witness descriptions, which are later detailed in a typed case-
conference report or MHRT report. Sometimes, however, second-hand
versions are relied upon, when witnesses are off duty, on sickness leave, or
not at hand. Contemporaneous notes typically do not play a direct role in the
construction of reports, such that inadequate record-keeping can go unno-
ticed. Something of a two-tier record system has developed, between daily
hand-written ward records and detailed, periodic typed reports. Anecdotally
we are aware of inaccurate versions of incidents being promulgated, although
it seems that these often underplay the seriousness of incidents. Thus the
measured discrepancy might be an artefact of inadequate record-keeping but
it might reect elaboration through unreliable verbal relay.
It is certainly unsatisfactory that verbal reports should be the basis on
which important decisions are made, with contemporaneous notes playing a
secondary role. This study has prompted renewed efforts to raise the stan-
dard of note-keeping in the service. A clinical governance programme has
been implemented, with peer review of the quality of records of this kind,
open feedback and cyclical audit. To avoid the kind of injustice described by
Scott-Moncrieff we intend to follow her advice and assiduously record eye-
witness accounts, taking statements in criminal justice style, to incorporate
into routine record-keeping and reports (see the appendix). These accounts
will be made directly available at MHRTs. We hope to be able to show, on
the basis of careful recording of an investigative process, that justice is done
and to refute any suspicion of bias.
Philip Sugarman, MB, ChB, MSc, MRCPsych, clinical director, Kent Forensic Psychiatry
Service, Trevor Gibbens Unit, Hermitage Lane, Maidstone, Kent ME16 9QQ
Ashmesh Roychowdhury, MB, ChB, MRCPsych, senior house ofcer, Kent Forensic Psychiatry
Service, Trevor Gibbens Unit, Hermitage Lane, Maidstone, Kent ME16 9QQ
Correspondence to Dr Sugarman